If you experience problems with sending or receiving emails please consider the following before you contact the computer center.

1. Is email working for another person in the same office/building? try sending test emails to each other, and to your self. It may be possible that the mail service is temporarily unavailable - if other people are having the same problem then this is probably the case.

2. To use the university mail servers for posting emails your PC must have a registered IP name withing the gantep.edu.tr domain, otherwise you will get a relaying denied error. Check that your computer has correct IP and DNS settings.

3. Check that your computer is connected to the network; for example can you view web pages on the internet? Check that your computer has correct IP and DNS settings.

4. Check that your email client settings are correct.